(as of Mar 30,2021 08:31:19 UTC – Details)
To Dear Customers:
Recently we received some feedbacks from customers regarding some issues that they thought it is the product ‘s quality problems. This is a misunderstanding, please read its USER MANUEL carefully before using.
Please check the following issues:
1,”Started smoking when turned on and there was a burning plastic scent.”
This phenomenon is normal and correct for a new electric waffle maker, when you use it for the first time, some tiny substances on the heating tube and metal surface will be burned and melted due to high temperature, after 1-2 times using it will be ok.
For example, if a brand new alloy pan was heated on gas cooker, you will also see a little smoke generated.
Any new material being heated with super high temperature will generate a little smoke. there is no plastic things inside.
2,”it worked for a minute then pop! not heating anymore”
The product was designed with “Intermittent Working” function, when the inside temperature is high enough it will stop for a little while, then after it will start again, you can see we already mentioned this point on AMAZON, this is for your cooking protections.
[Light Weight and Compact Size] Portable design makes this sandwich maker easy to be moved and taken either at home or travel outside, Compact size makes it easy to be fitted into a storage bag, cabinet or even inside your luggage anywhere for your convenience.
[650W Power Rate + Double sides Heating Makes Cooking Quick Enough] 650W rated power ensure this sandwich maker heating in a fast rate, quicker cooking is very important, this sandwich machine can heat the food by both upper and lower plates at the same time making the food be heated homogeneously on two sides and fast.
[Aluminum Alloy Plate with NON-STICK coating] The plates of this sandwich maker are made of aluminum alloy material with food grade non-stick coating layer on plate’s surface, this makes cooking and cleaning easy.
[Auto Power ON/Off Function + Handle Locker]For safety, in the process of cooking, this sandwich maker can automatically stop/start heating according to the food temperature inside it, if it stop working for a while this is not a malfunction but a protection. the handle of this sandwich maker can be locked by a strong buckle to prevent it to be pushed off by the heated food expansion inside it.